FAQ
Frequently asked questions
Have questions before starting your beauty journey in Korea? Find answers to common questions about our services, consultations, travel support, and what to expect when planning your treatment with BeU.
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General
What is BeU?
BeU is a medical beauty concierge service that helps international clients connect with trusted clinics and doctors in Korea. We assist with consultation arrangements, translation, transportation, and overall treatment journey support.
Is BeU a clinic?
No. BeU is not a clinic. We are a concierge and coordination service that helps you find suitable medical providers and supports you throughout the process.
Who can use your service?
Our service is suitable for anyone who is considering aesthetic, cosmetic, or medical beauty treatments in Korea and would like professional guidance and local support.
Do I need to pay for your services?
No, our services are free of charge! The surgery fee is quoted directly from the clinic. The price you receive is the same whether you book directly with the clinic or through our agency.
Do I need to know Korean?
No. Our team can assist with translation and communication so you can better understand your consultation, treatment options, and aftercare instructions.
Is my consultation private?
Yes. Your personal information, photos, and consultation details are handled with care and kept confidential.
Services
How does the doctor and clinic matching process work?
We first learn about your goals, concerns, preferred budget, and treatment interests. Based on this information, we help recommend suitable clinics or doctors for your consultation.
Can you help me compare clinics?
Yes. We can help you understand available options, compare treatment plans, and consider factors such as doctor experience, clinic facilities, pricing, and aftercare support.
Do you provide translation during consultations?
Yes. Translation support can be arranged to help you communicate clearly with the clinic and understand the doctor’s recommendations.
Can you arrange airport pickup?
Yes. We can help you understand available options, compare treatment plans, and consider factors such as doctor experience, clinic facilities, pricing, and aftercare support.
Do you help with aftercare?
Yes. We can assist with follow-up communication, appointment coordination, and basic aftercare guidance based on the clinic’s instructions.
Can I choose my own clinic?
Yes. If you already have a clinic in mind, we can still assist with coordination, translation, and support where possible.
Others
How do I start?
You can start by scheduling a consultation with our team. We will ask about your goals, preferred treatments, travel dates, and any concerns you may have.
How much does the treatment cost?
Treatment costs vary depending on the clinic, doctor, procedure, and your individual condition. A more accurate estimate can usually be provided after consultation or photo review.
Do I need to pay a deposit?
Deposit requirements depend on the clinic and procedure. We will explain the payment process clearly before any booking is confirmed.
Can you guarantee my results?
No medical or aesthetic result can be guaranteed, as outcomes vary by individual. However, we help connect you with reputable clinics and support you in making informed decisions.
What should I prepare before travelling to Korea?
You should prepare your passport, travel dates, medical history, current medications, allergy information, and clear photos if required for consultation.
What happens if I have concerns after returning home?
We can help communicate your concerns to the clinic and guide you on the next steps based on the clinic’s advice. For urgent medical issues, you should seek immediate medical attention locally.
Can I bring a friend or family member?
Yes. Many clients travel with a companion. Let us know in advance so we can help plan transportation and appointment arrangements accordingly.